Contact information

Contact Policy

We love hearing from our customers. If you have any questions, concerns, or need help with your order, we're here to help! Below, we've provided all the information you need to contact our Customer Service team.

📧 Email

You can send us an email to:
➡️ sailorrugs@gmail.com We will respond within 24-48 hours (Monday-Friday).

🕒 Business Hours

Our customer service team is available during the following hours:

  • Monday to Friday : 9:00 am – 6:00 pm (Local Time)
  • Saturdays and Sundays : Closed

If you contact us outside of these hours, we will respond as soon as possible on the next business day.

Thank you for your trust! Your satisfaction is our priority, and we're here to ensure you have the best shopping experience possible.