Refund Policy
Refund Policy
At our store, we strive to offer high-quality products. If you are not satisfied with your purchase, please review our refund policy.
1. Returns
-
You have 30 calendar days from receipt of the product to request a return.
-
The item must be unused and in its original packaging.
-
We do not accept returns on personalized or hygiene products.
2. Refund Process
-
To initiate a return, please contact us at sailorrugs@gmail.com with your order number.
-
The customer is responsible for the cost of return shipping.
-
Once the product is received and approved, we will process the refund within 5-7 business days .